Returns & Exchanges
At Primal Viking, we stand by the quality of our gear and want to ensure you are fully satisfied with your purchase. If your apparel doesn't meet your standards, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags remain attached and the garment is in its original, unwashed condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing