Frequently Asked Questions
Everything you need to know about your gear and your order.
How long does shipping take for Primal Viking apparel?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for performance wear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return or exchange.
How should I wash my Primal Viking gear to ensure longevity?
To maintain the integrity of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphics.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products ethically sourced?
Absolutely. Primal Viking is committed to ethical manufacturing. We only partner with suppliers who adhere to strict fair labor practices and safe working conditions.